PAYMENT POLICIES
2024-25 School Year
- The RGEC EZChildTrack system provides a safe and simple way to pay your weekly fees online. RGEC accepts Visa, Mastercard, American Express, and Discover Card. We encourage families to sign up for autopay through your EZChildTrack Parent Portal, where payments are processed automatically every Monday.
- Although we strongly recommend families pay online, we accept checks and money orders at the program site or dropped off during regular business hours (Monday through Friday – 8:00 a.m. to 5:00 p.m.) at 6260 Riverside Plaza Lane NW, Suite A. Albuquerque, NM 87120. Official handwritten receipts are available at the program site for parents who need documentation. A returned check fee of $30.00 will be applied to your account in the event of a returned check due to insufficient funds or a rejected credit card. NO CASH PAYMENTS WILL BE ACCEPTED.
- Full-time fees are fixed, and payment is due in advance of care, at the beginning of the week, regardless of attendance for full-time enrollment (AM or PM). If your child is enrolled full time and will be absent for an entire week, you may notify dgarcia@atrisco.org in advance with at least one weeks’ notice to avoid being billed that week. No fee credits will be issued for school closures. RGEC does not offer an every-other-week option for full-time activities.
- Children registered full time (AM or PM) may not participate in any programs if the account balance is more than $160.00 past due, or more than two weeks past due. Should your account be suspended for non-payment, your child will not be allowed to return to program unless past due balance is paid in full, and account is enrolled in autopayment.
- Drop-in fees are billed on actual attendance and payments are due at the end of each week (Saturday) after attendance has been submitted. Children registered as drop-ins may not participate if the account balance is more than 2 weeks past due, regardless of the amount. Should your account be suspended for non-payment, your child will not be allowed to return to program unless past due balance is paid in full, and account is enrolled in autopayment.
- Parents that have an ECECD childcare assistance contract are responsible for paying all co-payments (if applicable) associated with their contract, monthly. All balances must be paid in full no later than the 1st of the month.
- Parents/Guardians have a period of (60) days to dispute charges on their accounts.
- A hold will be placed on accounts with a remaining balance at the end of the school year, prohibiting you from registering for RGEC before/after school, or summer program until account is paid in full.